Practical Information for visiting Venice

Arriving in Venice

Venezia Santa Lucia railway station opens directly onto the historic centre. Marco Polo Airport connects with Piazzale Roma by road bus and with Venice by separate water services. Airport journeys are not included in every urban transport ticket, so check the operator and fare before buying a pass.

Walking and public water buses

Walking and ACTV public water buses are the main ways to move through the historic centre. A vaporetto is a scheduled public service; a water taxi is a private boat and costs substantially more. Tickets must be validated, and airport services, Alilaguna and some specialist routes have separate conditions.

As of September 2026, ACTV lists a €9.50 waterborne single fare and a €25 24-hour Venezia Daily Pass. Prices and inclusions can change, so verify them on the official ACTV website rather than relying on an older printed figure.

Accessibility

Stepped bridges make many walking routes difficult for wheelchair users and people with limited mobility. Some areas can be reached through accessible vaporetto stops, level routes, facilitated bridges or temporary ramps. The City of Venice's accessible map and itineraries provide more useful route-specific guidance than a general claim that the historic centre is accessible.

Venice has reasonably good mobile coverage throughout the historic center, though the dense stone buildings and narrow calli can weaken signal strength in specific spots. An EU or EEA phone plan works without extra roaming charges; visitors from elsewhere can buy a local SIM or eSIM from any of the major Italian carriers (TIM, Vodafone, WindTre) at the airport or in the city.

Free public Wi-Fi is available in some squares and municipal buildings, but coverage is inconsistent -- most visitors rely on a data plan rather than hunting for hotspots. Most hotels and cafes offer Wi-Fi to guests and customers.

Venice has a low rate of violent crime, and its biggest safety issue for visitors is pickpocketing rather than anything more serious -- crowded vaporetti, the area around the Rialto Bridge, and the approach to St. Mark's Square are the most common spots. Keeping bags zipped and in front of you in dense crowds is the main precaution worth taking.

Unlicensed gondoliers and unofficial "helpers" offering to guide visitors to hotels or restaurants for a fee are a recurring scam near the train station and main tourist routes -- confirming a gondola operator's official license badge, or simply booking through a hotel, avoids most of it. Water itself is a real, if manageable, hazard: canal edges are often unmarked and unlit at night, with no railings in many spots.

Venice is a walking city with no way around it -- expect several miles of walking a day and repeated stair climbs on every bridge, which adds up quickly for visitors unused to it and makes the city genuinely difficult for anyone with limited mobility, despite some bridges now having wheelchair-accessible ramps installed. Comfortable, sturdy shoes matter more here than in most cities, since cobblestones and bridge steps are constant underfoot.

Mosquitoes can be a real nuisance near canals in the warmer months, particularly at dusk; repellent is worth packing between May and September. Pharmacies (farmacie) are common throughout the city and can handle most minor issues without needing a doctor.

112 is the general emergency number throughout Italy, connecting to police, fire, and ambulance services and operated by English-speaking dispatchers.

Because the historic center has no road access, medical emergencies are handled by a dedicated water ambulance service rather than a conventional one -- if a serious medical issue arises, calling 112 will dispatch it directly. The city's main hospital, Ospedale SS. Giovanni e Paolo, sits in the Castello sestiere and is reachable by vaporetto or its own dedicated ambulance dock.